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Q: HOW FAST IS YOUR SHIPMENT?
A: we will ship within 24 hours on working days by DHL/Fedex /DPEX express, 3-5 working days to US Canada, 3-5 working days to European countries, 5-10 days to South Africa.
Q: HOW LONG CAN THIS HAIR LAST?
A: This hair is 100% natural human hair, cuticle aligned, with proper care you can use it for more an one yea.
Q: Why do I need a verification code for credit card payment?
A: When paying, you need to fill in the verification code. This is for everyone's payment security and to prove that we are a regular merchant that has been reviewed by the bank.
Q: WHAT' S YOUR RETURN POLICY?
A: 30 days no reason to return even used!
Q: IS THE WEBSITE LEGALLS
A:Our website has been registered for more than 10 years, and the Tuneful trademark has been registered in the United States. You can totally trust us
Q: CAN I RESTYLE THE HAIR?
A:All of our hair is 100% human vrigin hair,so it is definitely that you can restyle the hair by yourself,like using straighten iron (don't apply a very high heat,it will damage the hair.),no problem.
Q: What material is the hair made of?
A: We guarantee that the material of the hair is 100% human hair
Q: DO YOU DO DROP SHIPPING CUSTOMIZED LABEL AND PACKAGE
A: Yes please kindly contact us. Email: firstname.lastname@example.org