FAQ

• Q: HOW FAST IS YOUR SHIPMENT?
  A: Most packages will be shipped out within 24 hours on working days by DHL/FedEx/USPS express.4-6 working days to the US and Canada, 5-7 working days to European countries, 6-10 days to South Africa. Some customised wigs take 3-5 days to craft before shipped out. You can check the stock with us before you place an order.

• Q: HOW LONG CAN THIS HAIR LAST?
  A: This hair is 100% natural human hair, cuticle aligned, and with proper care, you can use it for more than one year.

• Q: CAN I CUSTOMIZE A WIG?
  A: Yes, you can! Tuneful hair offers a free customization service. Free wig cap customization, Free color customization, and Free hairstyle customization. Just leave us a note when you place an order, and we will do the customization for you. Please notice that all customize wig takes 3-5 days to process.

• Q: WHAT' S YOUR RETURN POLICY?
  A: 30 days no reason return. 

• Q: IS THE WEBSITE LEGALLS
  A:Our website has been registered for more than 10 years, and the Tuneful trademark has been registered in the United States. You can totally trust us

• Q: CAN I RESTYLE THE HAIR?
  A:All of our hair is 100% human vrigin hair,so it is definitely that you can restyle the hair by yourself,like using straighten iron (don't apply a very high heat,it will damage the hair.),no problem.

   

• Q: What material is the hair made of?
  A: We guarantee that the material of the hair is 100% human hair

   

• Q: DO YOU DO DROP SHIPPING CUSTOMIZED LABEL AND PACKAGE
  A: Yes please kindly contact us. Email: support@tunefulhair.com